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Gas · oil · electric · same-day no-heat service in peak season

Furnace repair in Nanaimo, heat back on, decision made easy.

No heat in winter is an emergency and we treat it like one. Gas, oil and electric furnaces across Nanaimo, Lantzville and Cedar, diagnosed properly, priced before any work, and when a furnace is beyond saving we show you both a straight replacement and the rebate-rich heat pump conversion.

Common faults

Common furnace problems we fix in Nanaimo.

  • No heat at all: a failed igniter or thermocouple, a tripped high-limit switch, a dead blower motor, or on oil furnaces a clogged nozzle or failed cad cell. Most are same-day repairs.
  • Runs but the house stays cold: a cracked heat exchanger, a dirty filter starving airflow, or ductwork leaking into the crawlspace. A cracked heat exchanger is a safety issue and we will say so plainly.
  • Short-cycling: an overheating furnace shutting itself down. Usually airflow, sometimes a failing limit switch.
  • Strange smells or soot: on oil furnaces a sign of poor combustion; on gas a reason to shut it down and call. We carry combustion analysers, not just a nose.
  • Noisy start-up: delayed ignition, a failing inducer motor or loose ductwork. Bangs at start-up are worth a look before they cost a heat exchanger.

When it is replacement time

A furnace past fifteen years, with a cracked heat exchanger, or facing a repair that costs a third of a new unit is usually done. Here is what most Nanaimo homeowners are not told: a new gas or oil furnace earns no BC rebate, but replacing it with a cold-climate heat pump can earn up to $13,000 income-qualified, and emergency replacement of a broken system still qualifies. The heat pump also cools your house in summer. We show you both numbers side by side and let you decide. Heat pump versus furnace in BC →

How a no-heat call works

Fast, straight, safe.

Call, describe, prioritise

Tell us the symptoms and the fuel. No-heat calls in winter go to the front of the Nanaimo route.

Safety first

Combustion and carbon monoxide checked on every gas and oil call before anything else.

Exact price before work

You approve the repair price before we open the cabinet. Parts you did not need are never on the invoice.

Both paths priced

If the furnace is done, a straight replacement and the heat pump conversion, with rebates, on the same sheet.

Service and maintenance

Keep the next winter boring.

An annual furnace service catches most no-heat failures before they happen: burner and heat exchanger inspection, combustion analysis, filter and blower service, safety controls tested and a written report. A one-off maintenance visit is a $189 dispatch fee covering the first hour on site, then $149 an hour, and the Turtle Care Club at $260 a year adds priority scheduling, 15 percent off every repair and no after-hours surcharge. Oil furnaces in particular should be serviced every autumn; a clogged nozzle in January is the most avoidable no-heat call we get.

FAQ

Nanaimo furnace questions, answered.

Do you repair oil furnaces in Nanaimo?

Yes. Oil, natural gas, propane and electric furnaces across Nanaimo, Lantzville and Cedar. Oil is common in Cedar and older Nanaimo neighbourhoods and we carry the nozzles, filters and cad cells on the van. If you are thinking about getting off oil, oil-to-heat-pump conversions carry the largest BC rebates, up to $13,000 income-qualified.

How fast can you fix a furnace with no heat?

No-heat calls in winter go to the front of our Nanaimo route, and most common faults such as igniters, thermocouples, limit switches and blower motors are repaired on the first visit with parts from the van. Describe the symptoms when you call and you will get a real arrival window.

Should I repair my furnace or replace it with a heat pump?

If the furnace is under fifteen years old and the repair is modest, repair it. If it is old, the heat exchanger is cracked, or the repair approaches a third of a new unit, look at replacement, and look at a heat pump before a new furnace: a new furnace earns no BC rebate, a fuel-switching heat pump can earn up to $13,000, and it cools your house in summer. We price both on the same sheet.

How much does furnace repair cost in Nanaimo?

It depends on the fault, so we do not quote repair prices over the phone. You get an exact price for your specific repair before any work starts, and Turtle Care Club members get 15 percent off. A one-off maintenance visit is a $189 dispatch fee covering the first hour, then $149 an hour.

Do you install new furnaces in Nanaimo?

Yes, gas and electric, when a furnace is the right answer, and dual-fuel setups that keep a gas furnace as backup to a heat pump, which carry their own rebate of up to $8,500 at Level 1. We will always show you the heat pump conversion alongside a straight replacement.

Reviews

Rated 4.9★ by your neighbours.

★★★★★

"Absolutely great experience from the initial quote until happily handing over the cheque. Had a 3-ton, 4-head ductless system put in — a very clean finish, better laid out than I expected. The owner was involved in every step."

DCDarren C. · Google review
★★★★★

"Very upfront, knowledgeable, free quote. Excellent staff and customer service from start to finish. I had a complete switch from a propane furnace to a heat pump system and couldn't be happier."

KSKimberly S. · Google review

Read all 98 reviews on Google →

Heat back on, decisions made easy.

Same-day no-heat service in winter across Nanaimo, Lantzville and Cedar. Upfront pricing, all fuels.

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or call 250-510-8888, real humans, island-based

Related: Nanaimo HVAC · Heat Pump Installation Nanaimo · Furnace Repair Victoria · Heat Pump vs Furnace in BC
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