A yearly tune-up protects your heat pump's efficiency, your manufacturer warranty and your comfort — and heads off no-heat emergencies before they happen. Join the Turtle Care Club or pay as you go.
Heat pumps lose efficiency as coils foul, filters load up and refrigerant charge drifts. An annual tune-up keeps the system running at peak performance, catches small problems early, and keeps your manufacturer parts warranty valid — most brands require documented annual service.
Every visit is a full multi-point service performed by a qualified technician.
A one-off visit is a $189 dispatch fee covering the first hour, then $149 an hour. The Turtle Care Club is $260 a year and adds priority scheduling, 15% off every repair, no after-hours surcharge, and a tune-up booked for you each year so you never have to remember it.
$260/year · cancel anytime
Join the Turtle Care Club"Absolutely great experience from the initial quote until happily handing over the cheque. Had a 3-ton, 4-head ductless system put in — a very clean finish, better laid out than I expected. The owner was involved in every step."
"Very upfront, knowledgeable, free quote. Excellent staff and customer service from start to finish. I had a complete switch from a propane furnace to a heat pump system and couldn't be happier."
Join the club or book a one-off tune-up — your call.
Book My Free Assessment Book a Service Callor call 250-510-8888 — real humans, island-based
It's $260 a year and includes your annual precision tune-up, plus priority scheduling, 15% off any repair, no after-hours surcharge, and it's fully transferable if you sell. Additional systems can be added to your membership.
Yes. A one-off maintenance visit is a $189 dispatch fee, which covers the first hour on site, then $149 an hour after that. Most single-system tune-ups finish within that first hour.
A full multi-point service: coil cleaning and inspection, filter service, refrigerant charge and airflow checks, electrical and capacitor testing, defrost and condensate checks, thermostat calibration, and a written performance report.
Yes. Most heat pump and furnace manufacturers require documented annual maintenance to keep the parts warranty valid. We provide a written service record after every visit.
