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Duncan · North Cowichan · Mill Bay · Shawnigan · Chemainus · Ladysmith

The Cowichan Valley's hometown heat pump team — based in Duncan.

We live here, our techs live here, and our reputation lives here. Heat pumps, heating, cooling and electrical for the whole valley — with provincial rebates AND Duncan/North Cowichan municipal top-ups handled for you.

Get My Cowichan Quote A+ BBB · Duncan-based since day one
Home turf

Valley homes are our specialty.

The Cowichan Valley's housing tells a story: wartime homes and ranchers around Duncan still running oil or aging gas furnaces, rural properties on electric baseboards, lakefront places at Shawnigan that bake in summer, and newer family builds in North Cowichan. We've put systems in all of them — and the right design is different for each.

Oil-heated homes are the valley's biggest opportunity: income-qualified oil-to-heat-pump rebates run $10,000–$16,000, and we handle the tank and system removal with the documentation the program requires. Gas-heated families now have the new Level 3 tier (household income up to ~$185,620 for a family of four) worth up to $10,500. And on top of provincial money, Duncan and North Cowichan both pay municipal top-ups — $350 heat pump, $500 electrical upgrade, $350 heat pump water heater — that we apply for automatically with your application.

The local difference

  • Same-day/next-day repair response across the valley — we're minutes away, not a ferry ride
  • In-house licensed electricians for panel and service upgrades (rebated up to $5,000 on qualifying conversions)
  • Every install sized with a CSA F280-12 calculation and finished with composite pads, risers and tidy lineset covers
  • Rebates screened honestly, filed by us, and deducted from your invoice up front
Map

Our home base: 5136 Polkey Rd, Duncan.

Drop by, or we'll come to you — same-day response across the Cowichan Valley.

FAQ

Cowichan questions, answered.

Where is Purple Turtle based?

Right here in Duncan. The Cowichan Valley is home — which means faster response times, local crews, and a reputation we protect with every job from Mill Bay to Ladysmith.

Are there extra rebates in Duncan?

Yes — on top of provincial rebates (up to $16,000 income-qualified), the City of Duncan and District of North Cowichan currently offer municipal top-ups: $350 for fossil-to-heat-pump conversions, $500 for electrical service upgrades and $350 for heat pump water heaters. They're first-come, first-served — we check live status when you book.

Do you service oil-heated homes?

Yes — the Cowichan Valley still has plenty of oil heat, and oil-to-heat-pump conversions carry rebates of $10,000–$16,000 for income-qualified households (the oil tank and system must be removed, which we handle and document).

How fast can you get to us?

For Duncan, North Cowichan, Mill Bay, Shawnigan Lake, Chemainus and Ladysmith — usually same-day or next-day for repairs. We're your neighbours.

Reviews

Rated 4.9★ by your neighbours.

★★★★★

"Liam and Owen did an exceptional job. The electricians upgraded us to 200-amp service with a new breaker panel and extras. Bronson was so knowledgeable and helpful getting us started. Thank you to the entire team."

MCMyrna C. · Google review
★★★★★

"A very successful end-to-end project. The team was responsive and professional, and very supportive throughout the specification and estimation process."

CSChris S. · Google review

Read all 94 reviews on Google →

Your neighbours already called.

Free in-home assessment anywhere in the Cowichan Valley — usually within days, not weeks.

Book My Free Assessment Book a Service Call

or call 250-510-8888 — real humans, island-based

Related guides: BC Heat Pump Rebates (2026) · Heat Pump Cost in BC · Furnace Repair · All Service Areas
Nearby communities: North Cowichan · Mill Bay · Shawnigan Lake · Cobble Hill · Cowichan Bay
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