Local knowledge, island standards.
Ladysmith's famous hillside means real installer decisions: outdoor units placed for slope drainage and snow shed, lineset runs on stepped foundations, and heritage facades on First Avenue-era homes that deserve paint-matched covers rather than bare line. We've solved all of it before — usually a few blocks away.
The heating mix runs old: oil in the heritage stock (income-qualified conversions $10,000–$16,000, tank-out documented by us), baseboards in the postwar homes (any-income $4,000), and aging gas in between — where the new Level 3 tier reaches middle-income households for up to $10,500. Older panels get upgraded by our own electricians, rebated up to $5,000 on qualifying conversions.
Geographically you're our hinge point — Duncan crews to the south, Nanaimo routes to the north — which in practice means flexible scheduling and quick repair response from whichever direction is closer that day.